FramerAuth Refund Policy

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At FramerAuth, we prioritize customer satisfaction and aim to provide a seamless and dependable service. If you're not fully satisfied with your experience, we offer a flexible refund policy to ensure peace of mind. Please read the details below carefully.

Refund Eligibility

  • 30-Day Refund Guarantee: You are entitled to a full refund if you request it within 30 days of your initial purchase, whether it's a monthly or yearly subscription. No questions asked - we will cancel your account and issue a full refund.

  • Special Circumstances (Partial Refunds): In rare cases, we may issue a partial refund beyond the 30-day period. These are handled on a case-by-case basis and are typically only available under special circumstances.

Subscription Management

You can manage or cancel your subscription at any time by visiting framerauth.com/billing. Changes to your subscription (e.g., cancellation or plan adjustments) will not automatically initiate a refund. A separate refund request must be made through our support team if needed.

Requesting a Refund

To request a refund:

  1. Contact us through support within 30 days of your initial purchase or if you believe you qualify for a special circumstance refund.

  2. Include your account details and reason for the refund request.

  3. Our support team will review your request and respond as soon as we can.

Refund Process

  • Refunds will be issued back to the original payment method.

  • Refunds can take up to 14 days to be processed, though in many cases they will appear sooner in your account.

  • If you do not receive your refund within 14 days of approval, please contact our support team for further assistance.

Additional Information

  • No Non-Refundable Fees: There are no hidden fees or non-refundable charges associated with FramerAuth. We believe in transparent pricing and fair policies.

  • Payment Methods: Refunds will be processed based on the original payment method you used at the time of purchase. We currently accept major credit cards, debit cards, and other forms of digital payment as specified at checkout.

If you have any further questions or concerns about our refund policy, feel free to contact our support team through support.